Frequently asked
questions.
Essential information about shopping, delivery, returns and the LEVE experience.
At launch, LEVE ships within Germany only. Available delivery methods and charges will be shown at checkout.
Use the product-specific size information and the LEVE size guide. Because fit varies by brand and product, the individual product notes should take priority.
Returns are accepted within 14 days of delivery, provided items are unworn and in original condition.
Not at launch. Checkout will initially be limited to German delivery addresses.
The store is prepared in German, English and Spanish.
Use the contact form or email support@infolevestore.com. Include your order number when asking about an existing purchase.
Where restocking is planned, a back-in-stock notification option may be shown on the product page.
Always follow the care label supplied with the garment. Lower-temperature washing, gentle cycles and air drying generally help preserve technical fabrics.